Royal Portrush. 14 - 21 July 2019

Spectator Advice

Welcome to The Open

The return of The Open to Royal Portrush will see one of the great occasions in world sport taking place on the historic Dunluce course providing a unique and memorable atmosphere for spectators.

Experience all the drama and excitement of The 148th Open as the world's best players face the unrelenting challenge of links golf to become the Champion Golfer of the Year. We promise a celebration of golf, bringing together fans of all ages. Our continuing commitment to inspiring the next generation of golfers ensures that children can attend for free, meaning families can enjoy a memorable time together at The Open.

Refresh

The Open is committed to offering a wide variety of sustainable, locally-sourced and healthy food options at catering facilities on course and in the Spectator Village. For more information visit TheOpen.com/Sustainability.

Catering

A number of hot and cold food outlets will be available at The Open. Detailed information regarding the catering offer will be available become available in due course

Beverage

A number of beverage outlets will be available at The Open. The Open truly is a celebration of golf and there is nowhere better to celebrate with friends and family.

Shop

The Open Shop will feature a range of headwear and apparel, outerwear, children’s clothing, luggage, homeware, leather goods and golf accessories.

Complimentary Shopping Storage

After purchasing your shopping leave your bags at The Shop and collect them at the end of the day on your way home.

UPS Shipping Service

Ship gifts to friends or have your purchases waiting for you when you get home using the UPS shipping service – located at The Shop in the Spectator Village.

VAT Refund

Save time queuing at the airport and claim back your VAT after completing your purchases.

View

Grandstands

There will be thousands of public seats located around the course including at the 18th green and at the Practice Ground for spectators to sit and enjoy the action.

Spectator Village

Take a break from the course and spend some time at the Spectator Village at Royal Portrush. With a number of food and beverage offers, dedicated kids play area, and giant TV screens, there is no need to miss any of the golf.

Large Screens

Keep up-to-date with all the action through one of the many electronic leaderboards situated around the course. Or relax and watch the day unfold on the large video screens located in the Spectator Village area.

Timeline 

Day  Gate Opens  Hours of Play 
 Sunday 9AM   Throughout the day
 Monday 7AM   Throughout the day
Tuesday  7AM Throughout the day 
Wednesday  7AM Throughout the day 
 Thursday  6AM 6.35AM - 8.30PM estimated 
 Friday 6AM 6.35AM - 8.30PM estimated 
 Saturday  7AM 8AM - 7PM estimated 
 Sunday 7AM 8AM - 7PM estimated 

Safety & Medical

Safety

 - Children should always be accompanied by an adult.

 - Always follow the instructions of Marshals and Officials and stay outside the           ropes that bound the golf course.

 - On entry to the venue look for Map boards, these will help you find exits, key   facilities and they provide other key information. If in doubt ask an official or     marshal.

Medical

 - A Medical HQ will be available and further details as to its location will appear  here on TheOpen.com in due course

 - There will also be a number of First Aid Points onsite to assist the Medical HQ, the location of these will appear here on TheOpen.com in due course

 - The Medical HQ operates from before the first game tees off until 30 minutes   after the last game is finished.

Accessibility

The Open is committed to providing a high standard of accessible facilities for all visitors and spectators.

The Open's Accessibility Guide for The 148th Open at Royal Portrush will be available shortly.

If you have any queries about the contents of this guide, or any other questions, please contact +44(0)1334 460010 or email tickets@theopen.com.

Apps

The official App of The Open, golf’s most international major Championship. The world’s top players return to Royal Portrush, for the first time in 68 years, from 14-21 July, 2019 to take their place in history and compete for the iconic Claret Jug.

The App is available all year round and is updated with the latest news, images and video. The Open’s official app provides the ultimate way to enjoy The Open while on the go to ensure you never miss a shot. The interactive course guide allows you to track your favourite players around Royal Portrush providing live video streaming, live scoring and video highlights.

The latest and most relevant updates throughout the Championship will be presented through our dynamic timeline feature, including news, social media highlights, images and live updates straight from the course so you never miss a shot.

A complimentary WiFi network will be available across the course in grandstands and in the Spectator Village.

FAQs

1. How can I buy tickets for The 148th Open at Royal Portrush in 2019?
Tickets for Practice Days can be purchased online or by contacting The Open Ticket Office on +44 (0)1334 460010. Please note that we have now completely sold out of tickets for Championship Days due to unprecedented demand. However, you can sign up to our Waiting List to receive information on how to access any returned tickets for Championship Days. Those on our waiting list who are also members of The One Club would receive priority access to tickets should any become available.
2. Can I purchase a ticket to The Open from another website?
The only official sources of tickets for The 148th Open are via TheOpen.com or our Authorised Ticketing Providers. Any tickets made available on websites such as Viagogo, Safetickets.net, Stubhub, eBay and Gumtree are not done so with the permission of The R&A and are subject to unregulated pricing. We have also encountered issues in the past in which photoshopped tickets or cancelled tickets were sold via these platforms. We strongly recommend that customers do not purchase tickets from 3rd party re-sellers as tickets sold on these sites are likely to be refused entry to the Championship. If you have already purchased tickets from a secondary ticketing platform, please contact us at tickets@theopen.com and we will do our best to assist you.
3. I can no longer attend. Can tickets be returned?
If you wish to cancel your order you may do so by informing us within 48 hours of purchase. The right to cancel tickets must be exercised no later than 13th July 2019 and you will not be entitled to a refund after 13th July 2019, except in the event of cancellation or suspension of play. If you would like to be considered as an exception to the above policy, please contact us at tickets@theopen.com, explaining your circumstances.
4. I’ve lost or forgotten my tickets, what can I do?
Please contact The Open Ticket Office on +44 (0)1334 460010 or tickets@theopen.com. In some instances, we may be able to re-issue your tickets, however the lost / forgotten tickets will be cancelled and therefore will not work at the course entry gates.
5. Can I bring my own food and drink to The Open?
Yes, you can bring your own food and drink but Alcoholic beverages are not allowed. Alcohol can be purchased at various public catering sites within the venue.
6. Do I need to purchase a ticket for a junior?

All tickets for Juniors (Under 16 as of 13th July 2019) are free of charge. All Juniors require a valid course admission ticket in order to attend The Open and must be accompanied by a responsible adult who holds a valid course admission ticket (Adult or Youth). All tickets for Championship days are now sold out (including Junior tickets). However, to guarantee admission, all tickets (including Junior tickets) for practice days should be booked in advance either online or by contacting The Open Ticket Office on +44 (0)1334 460010.

If you would like to add a Junior ticket to your existing booking for any Sold Out Championship Days, you can sign up to our Waiting List here (you do not need to specifically apply for Junior tickets when you sign up). Those on our waiting list who are also members of The One Club would receive priority access to tickets should any tickets become available.

7. Can I bring a child’s buggy/pushchair? 
Yes you can. However, please be aware of the uneven terrain.
8. How do I book my place at The Open Camping Village hosted by Ulter University's Coleraine Sports Centre during its 50th anniversary?
The Open Camping Village hosted by Ulter University's Coleraine Sports Centre during its 50th anniversary is managed by The Open Accommodation Bureau and we would recommend contacting them in the first instance for further information regarding availability and pricing. The Open Accommodation Bureau can be contacted on 0161 492 1926 or by email at enquiries@stayattheopen.com.
9. Can I leave The Open and come back in on the same day?
The Open operates a no re-admission policy which means that it is not permitted for spectators to leave The Open and then come back in to the course on the same day.  This policy has been in place in recent Open Championships to protect golf fans from the mis-selling of tickets and hospitality products by unofficial operators.
10. Can I purchase tickets on the day of the Championship?
As Championship Day tickets have now completely sold out, it will not be possible to purchase tickets for any Championship Day in person at the event. Only those with a valid ticket purchased in advance will be allowed entry to The Open. This includes all Junior spectators.
11.  Is there a dress code?
There is no dress code in public areas. Clothing and footwear suitable for the weather conditions should be worn. No jeans or trainers in Hospitality.
12. Are dogs permitted into the course?
Dogs are not permitted into the course, with the exception of Guide Dogs.
13. Can you bring a rucksack/bag into the event?
Small bags/rucksacks will be accepted into the event, but may be subject to security searches. Oversized bags deemed inappropriate by The R&A (and/or authorised person) may be restricted entry and will be required to be stored at the left luggage facility located at the main entrance gate. For a list of all prohibited items please see above.
14. Can you bring a mobile phone or mobile device into the course? 
Spectators are welcome to bring mobile devices to The Open but a strict policy will be in place to ensure that play is not disrupted.
15. Can I bring my camera?
Personal cameras are permitted at The Open but no still photography of play is permitted on Championship days. Filming of play is not permitted at any time. No professional cameras and/or video cameras or any photographic equipment used for commercial purposes will be permitted at The Open.